Before you touch Production servers
Ask
yourself:
1. Do I know
why I’m doing this work?
2. Have I
identified and notified everybody: customers and internal teams who will be
directly affected by this work?
3. Can I
prevent or control service interruption?
4. Is
this the right time to do this work?
5. Am I
trained and qualified to do this work?
6. Do I
have everything I need to quickly restore service if something goes
wrong?
7. Are
the work orders and supporting documentation current and
error-free?
8. Have I
walk through the procedures?
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