Thursday, October 2, 2014

Before you touch Production servers


Ask yourself:
 
1. Do I know why I’m doing this work?

2. Have I identified and notified everybody: customers and internal teams who will be directly affected by this work?

3. Can I prevent or control service interruption?

4. Is this the right time to do this work?

5. Am I trained and qualified to do this work?

6. Do I have everything I need to quickly restore service if something goes wrong?

7. Are the work orders and supporting documentation current and error-free?

8. Have I walk through the procedures?

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